Any Compliant related to Ministry of IT & Telecom to be disposed of by the ministry shall be responded/disposed of within 12 days.
Complaint related to the Organizations under MoIT will be dealt by the concerned organizations and will be responded /disposed of within 12 days.
If the complaint is not resolved within the stipulated time, MoIT and its organizations are bound to provide the reason of delay to the complainant on daily basis.

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